Covid Policy as of August 2021
We hope you have kept safe and well during these challenging times. Our status as Health Professionals, and our high level of hygiene protocols conditions us to remain wearing PPE with continued hand hygiene, so we can continue to treat, which we trust will provide patient confidence moving forward. We believe we must continue with safety and consideration at all times.
You will be asked to wear a mask if you are able to do so, and wash hands upon arrival. There is anti bacterial gel on reception for use after treatment and payment.
St Mary's Practice is committed to ensuring that your privacy is protected. The clinic uses and protects any information that you give St Marys practice when you use this website.
Should we ask you to provide personal information on your arrival at the Practice, this will be requested in the privacy of a room, ensuring discretion at all times.
WHAT WE COLLECT
We may request the following information:
- Name and job title
- Contact information, including email address
- demographic information such as postcode, preferences and interests
WHAT WE DO WITH THE INFORMATION WE GATHER
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping
- We may use the information to improve our services.
- We send reminders for appointments (osteopathy treatment and the hearing department only).
- We may require to contact you by email, phone or address to send occasional promotions, special offers and other information you may find of interest.
We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical and managerial procedures to safeguard and secure the information we collect.
CONTROLLING YOUR PERSONAL INFORMATION
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. You may request details of personal information, which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you, please write to The Practice Manager at 57a Lower Olland Street, Bungay NR351BY. If you believe any information we are holding on you is incorrect or incomplete, please write or email us as soon as possible to the above address. We will promptly correct any information found not to be correct.